Returns & Refunds

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

We offer a 30 days money back guarantee. If you are unsatisfied for any reason or your curlers are defective or damaged during shipping, you have 30 days from when your item is delivered to get your money back. Just let us know and we will provide a return address and a replacement or refund as preferred.

Customers will be responsible for paying return shipping costs.